Terms and Conditions

Terms and Conditions

TERMS AND CONDITIONS OF USE OF THE "GOLDENSERVICESTOURS.COM" WEBSITE.

Carefully read the terms here under as they define the conditions of access and use of the

website.

1) DEFINITIONS

terms and conditions of use refers to the terms and conditions which regulate the use of this

website by the user.

services refers to the functions, devices, applications, information and other services accessible

through this website.

user refers to any person which accesses and/or utilizes this website.

website refers to the "home page" and other pages characterized by the domain name

GoldenServicesTours.com, owned and managed by Golden Services.

material/s refers to any type of material or immaterial good which is rendered available through

this website, including for example merchandising products, data, drawings, images,

photographs, illustrations, descriptions, informative texts, films, audio files, music and sounds,

services, software and other accessorial programs.

content/s refers to messages, data, information, texts and other material including that of

advertising nature.

2) RELATION BETWEEN GOLDEN SERVICES TOURS AND THE USER

In accessing, surfing or in any way using the website, the user agrees to comply by the terms and

conditions of use and other dispositions and directives that the terms and conditions of use refer

to as well as to any of their subsequent modifications. Where the user does not agree to be bound

by the above, including any subsequent modifications, he/she must not access, surf or in any way

use the website.

Golden Services Tours reserves the right to integrate or modify at its own discretion any of the

dispositions contained in the terms and conditions of use including any disposition and/or

directive that the website refers to.

The integrations and modifications will be effective with their publication on the website along

with a notice of the modification and/or integration. The use of the website, subsequently to the

publication of the above mentioned notice, will entail the users consent to comply to the

modifications even if he/she has not taken vision of these modifications. Therefore the user must

frequently read the terms and conditions of use in order to verify the new active dispositions in

order to be aware of the terms and conditions which regulate the use of the website.

3) LICENCE – PROSCRIPTION OF USE (INTELLECTUAL PROPERTY RIGHTS)

Golden Services Tours grants a limited and not exclusive right of access to the website and to the

materials contained within for non commercial and purely informative personal purposes.

The license is conditioned by the users acknowledgment, compliance and respect of all

intellectual property rights relative to the materials, as for example copyright, rights afferent to

trade marks and other intellectual property rights or intellectual deprivation, owned by Golden

Services Tours and of whom the customer doesn't acquire any entitlement.

All the Materials of this Website are protected by the copyright defined by the expression "ALL

RIGHTS ARE RESERVED" owned by Golden Services Tours and by its affiliates and/or Partners

and/or of third party licensees.

Except for the present, no material can be copied, modified, reproduced, distributed, publicized,

downloaded, rendered accessible to the public, diffused or transmitted in any form and through

any means, without the prior written consent of Golden Services Tours or a qualified

representative; nor may any notice, indicator of copyright or other type of patent contained in the

materials be removed or altered.Golden Services Tours is expressly prohibits the uploading on the website of users materials such

as, for example, music, software, images and any other materials which constitute a violation of

the intellectual property rights of third parties, except for when the user has obtained the

necessary authorizations.

4) DISPUTES REGARDING CLAIMS OF COPYRIGHT VIOLATION

Golden Services Tours respects the intellectual property rights of third parties. Where the user

deems that his/her work has been copied and uploaded on this website and that such actions

constitute a copyright violation, he/she must provide the Golden Services Tours responsible with

the following written documentation:

Signature, even digital, of the person authorized to act on behalf of the copyright owner.

Description of the copyrighted work that the uses deems to be violated.

Indication of the exact position, within the website, of the copyrighted material that the user

deems violated.

Users declaration of good faith regarding the fact that the contested use was not authorized by

the copyright holder, by the claimant or permitted by law;

Users declaration that the above information is correct and that the user is the only copyright

holder or that he is authorized to act on behalf of the copyright holder.

5) USERS RESPONSIBILITY FOR HIS/HER CONDUCT

The user agrees to relieve and indemnify Golden Services Tours from any pretence, action, claim,

loss or damage (included legal fees) put forward or proposed by third parties and which derives

from the users conduct, from the violation of the conditions of use or third party's rights.

6) LINKING

The user is conceded a limited and not exclusive right to create a link to his/her website as long

as this website does not represent Golden Services Tours or that one or more of his/her products

and/or services does not represent Golden Services Tours in a false, defamatory, or misleading

manner or in any manner which discredits Golden Services Tours. The user can not use the logos

or other graphic elements, such as Golden Services Tours marks, as visual link to the website,

without the prior written consent of Golden Services Tours. The authorization of use can be

revoked at all times.

The link will have to redirect to the homepage of the website and it has to be evident that the

website and its contents don't have any relation to the website which contains the link.

7) PRODUCT VALIDITY, MODIFICATIONS & AMENDMENTS

Products offered by Golden Services Tours are valid as per the dates and times displayed at

goldenservicestours.com . Golden Services Tours is not responsible or liable for any information

that it does not directly provide.

All requests for booking modifications/amendments must be directed to the Golden Services

Tours Customer Care Team via email at Tours@goldenservices.me, telephone.

Golden Services Tours does not charge a fee to amend or change the dates or times of an

existing booking, as long as the request is received by our Customer Care team more than twenty

four (24) hours ahead of your confirmed tour date. This policy is valid across most of our tours,

but is subject to some exceptions. In the case of a tour not being in line with this 24-hour

cancelation policy, you will find this information in the "Know Before You Go" section of the

specific tour page.

If you request a date/time change Golden Services Tours will attempt to honor your request;

However Golden Services Tours cannot guarantee date/time change requests as all requests and

amendments are subject to availability.Golden Services Tours reserves the right to cancel, change or substitute any tour that you have

booked at goldenservicestours.com , at any time, for any reason. In such cases, if you are

dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase

price.

8) PAYMENTS, REFUNDS & CANCELATIONS

Golden Services Tours accepts the following credit cards: Mastercard, Visa, American Express.

There is no charge or service fee for processing credit-card payments.

Full payment by credit card is required to make a reservation. Payment will be listed as Golden

Services on the credit card statement.

Canceling a booking with Golden Services Tours can result in cancelation fees being applied by

Golden Services Tours, as outlined below. When canceling any booking you will be notified via

email of the successful cancellation and cancellation fees incurred.

Cancellations must be made no less than 24 hours in advance of a tour to receive a full refund.

You can cancel through the 'My Bookings' section of the website or by communicating via email

to Tours@goldenservices.me. Please note that this policy does not apply to non-refundable tours

or those with different cancellation policies. For more information, kindly refer to the 'Know Before

You Go' section on the individual tour pages.

No refund will be given for cancelations made within 24 hours of a tour.

No refund for a tour is available once the tour has commenced.

9) GOLDEN SERVICES TOURS VOUCHERS

You will receive a Golden Services Tours for each tour booked. You must provide the original,

authentic Golden Services Tours at the start of your tour. Your booking cannot be honored or

redeemed without presenting a valid Golden Services Tours.

10) DISCLAIMERS & LIMITATIONS OF LIABILITY

Under no circumstances will Golden Services Tours be liable for any of the following losses or

damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data;

(b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of

goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect,

consequential, special or exemplary damages arising from the use of the website regardless of

the form of action.

Golden Services Tours accepts no responsibility for any sickness, pilferage, labor disputes,

machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions,

defect in any vehicle of transportation or for any misadventure or casualty or any other causes

beyond their control. This is not limited to, but may include, a) the closure of venues which Golden

Services tours visits, where and when the closure of that venue is out of the control of Golden

Services or where Golden Services Tours is not notified by the Venue with ample time to notify the

clients, which may be due to inclement weather, manifestations and protests or simply the last-

minute decision of the venue. b) the inability of our tour to access certain monuments/areas and/

or venues due to restrictions caused by excessive traffic, inclement weather, manifestations and

protests or due to that area being restored/under construction or covered/obstructed from public

view.

11) INVALIDITY AND/OR PARTIAL INEFFICIENCY

The invalidity or inefficiency of any disposition of the terms and conditions of use will not influence

the validity or efficiency of any other disposition or part of disposition.

12) WITHDRAWAL

Golden Services Tours reserves the right, without notice, to withdraw from the terms and

conditions of use and to prevent the users access to the website.

13) APPLICABLE LAWS AND LEGAL COURThe terms and conditions of use will be sustained and interpreted by the Italian law except for the

International Private Law. Any controversy derived or connected to the execution of terms and

conditions of use will be passed on to the exclusive jurisdiction of the legal court of Rome that

follows.

Golden Services SRL

Registered Office: 00128 Roma

Registered in Italy